Divide and rule may sound in appropriate in a context like this however, it holds true for an idea we are going to discuss. Dividing your employees in to small teams, empowering them to an extent and assigning each team a different task shows the increased productivity levels and greater returns. Hence as a senior manager you rule the business world by employing a ‘divide and rule’ phenomenon in your organization.
What managers need to do?
The idea is to empower the focused groups and smaller teams and facilitate their operations on bigger levels while leaving the smaller decisions to the team itself who can better foresee and resolve the challenges along the way of completing a task. This does not only saves time and resources but also impart a feeling of independence and motivation to work harder to the employees.
Employing the idea of smaller teams to handle the tasks related to customers is a more meaningful job. This makes your KPIs more observable. A vivid positive change in your customer related KPIs means more value to your business both, monetarily and subjectively.
How to build strong teams?
For managers it is a crucial step to make a good team which may perform well in future. The entire performance of a team is therefore dependent upon the sort of employees included in a team. While building your teams keep in mind the following:
· Include the strong performers
· Add the employees from all important domains
· Empower them structurally
· Provide teams with achievable goals
· Provide teams a clear customer view
· Keep a supportive role and remove the roadblocks
· Resource allocation
Small teams impart great value, cost cutting and functional benefits to an organization. What needs to be done inevitably is to keep a strong check and accountability system in place to keep your teams focused and aligned with the business processes.